PRO 1 Global Policy
Terms and Policy
By downloading, accessing, or using this application, you agree to these terms and policies. PRO 1 Global Home Center may amend them at any time. Continued use means that you accept the updated terms. These terms are governed by the laws of Myanmar, and the application is intended for use in Myanmar only.
Definitions
“User” means a user of this application, including a PRO 1 Global member. “Application” means the relevant PRO 1 Global application. “We” and “Us” mean PRO 1 Global Co., Ltd. “Account” means the registered member ID.
Limitation and Intellectual Property
All content, information, photographs, artwork, names, logos, and trademarks in the application are protected by law and belong to PRO 1 Global or the relevant owner. They may not be copied, reproduced, distributed, sold, published, or otherwise used without permission.
Privacy and Accountability
Users are responsible for keeping their account details and PIN secure and for transactions made while their account is signed in. If a device is lost, please contact PRO 1 Global Home Center immediately so that we can help protect the account.
Member Benefits
Eligible users may receive benefits such as e-coupons, wallet services, gift-card top-ups, and point-expiry alerts. Available benefits may vary according to user preferences and current promotions.
Notifications
The application may send notifications about promotions, events, e-coupons, and points that are nearing expiry. Please enable notifications to receive these updates.
Login
Users enter their registered PRO 1 Global Member ID and receive a verification code through their registered phone number or email. A PIN is required for login and for confirming relevant transactions. Profile changes may require identity verification at a PRO 1 Global customer service counter.
Points
Users earn 1 point for every 5,000 Ks spent on eligible products. Points may be deducted when products are returned, expire after one year from the date earned, and cannot be exchanged for cash. Eligible product lists may change without prior notice.
Point Transfer
Points may be transferred only to another PRO 1 Global member. Users must provide correct receiver information. Transferred points retain their original expiry date, and invalid recipient details may cause the transfer to be rejected.
Point Redemption
Users may redeem points for eligible rewards through the application and PRO 1 Global customer service.
Wallet
Wallet top-ups and gift-card balances are subject to PRO 1 Global procedures. Users should verify top-up information and use the QR code generated in the application when paying at the POS.
E-Coupon
E-coupons provide special benefits for eligible users. Each e-coupon has an expiry date, and offers may vary according to PRO 1 Global Home Center criteria.
User Profile
Please keep profile information accurate to receive relevant benefits. Some information, including date of birth, email, and phone number, may require verification by PRO 1 Global customer service before it can be changed.
Application Usage
We work to keep the application available and accurate, but temporary interruptions or errors may occur during maintenance or upgrades. Please report issues to a PRO 1 Global customer service counter, our Facebook page, or the hotline.
Privacy and Protection
We protect user data and use it to provide convenient services and relevant offers in accordance with applicable Myanmar data-protection requirements.
Contact Us
For questions about this application or its policies, please contact PRO 1 Global Home Center.
Term and Policy
By downloading, accessing or using this application, you agree to be bound by these Terms & Policy of use. PRO 1 Global Home Center reserve the right to amend these terms and policy at any time. Continued of use application will constitute acceptance of these terms and policy of use. Term and policy set in under with the laws of Myanmar, PRO 1 Global member application doesn't provide to use outside of Myanmar.
Definitions
In these term and policy, the following capitalized terms shall have the following meaning, except where the context otherwise requires:
“User” means users of this application, PRO 1 Global member, including you and “User” means any one of them.
“Application” means PRO 1 Global member application.
“We” and “Us” means to PRO 1 Global Co., Ltd.
“Account” means to member ID.
“Sender” means to the member who order to transfer his/her point to other member id.
“Receiver” means to the member who get or receive point from sender member id.
Limitation and Intellectual Property
All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the application are protected by copyright laws and/or other laws and/or international treaties, and belong to us, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us, as the case may be. User will be allow to connect member id with only 1 mobile device.
Privacy and Accountability
PRO 1 Global member application was created to support and service to PRO 1 Global member customer. User have to responsible to your member id and pin password from other people to prevent any cause problem and user have to responsible to all transactions were made by this application during your member id was log in. If user lost your mobile phone, user have to contact to PRO 1 Global Home Center immediately for inactive your member id, then after you find or get new mobile phone, user can contact to us to make an active member id. Meanwhile, when do you call to us, we will verify your status by asking some information for checking that you are the real own of that member id. We reserve the right to change, modify, substitute, suspend or remove without notice any information or services on the application from time to time. Your access to the application and/or the services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or services from application at any time. While we may use reasonable efforts to include accurate and up-to-date information on the application, we make no warranties or representations as to its accuracy, timeliness or completeness.
Benefit for members
Member or user will get more benefit in this application than using physical member card such as e-coupon, wallet, gift card top up usage, point expire alert and so on. Benefit are based on individual preferences, so different things are available in each user.
Notifications
Application will send notification when it has new promotion, event, e-coupon, point nearly expire etc. So, we suggest to user to open notification.
Login
User need to input the PRO 1 Global Member ID number. Then application will send verify code to user via your register phone number or email. If your register phone number or email don't similar with actual or don't update, user can contact to PRO 1 Global Home Center customer service at branch to update your phone number in you register profile. By the way, you need to show your NRC card to verify yourself at PRO 1 Global customer service before request update your profile. After user success to verify, user can create the pin password for use to log in to PRO 1 Global member application and use to confirm your transaction in relate issue about wallet and point function. After user log in success, user can enjoy to use point, redemption, wallet, offer and e-coupon function.
Points
User will get 1 point in every purchase 5,000ks by including product list in member program only. (We have the right to change or revise the product list in member program at any time without notice in advance). When user return the product to us with any reasons, point will be deduct from user account. Point will expire in 1 year or 365 days with start counting from getting date. Point can't change or redeem to cash.
Point Transfer
User can transfer point to other PRO 1 Global member only. When user use function point of Member application transfer to other member id. That point which transfer to other member ID still has the same point expire date from sender. User have to ensure that user know and write down the correct phone number of receiver point when user would like to transfer point. If user write down non-member phone number, application will reject that point transfer request. Point transfer will transfer the point which nearest expire from sender account.
Point Redemption
User can enjoy to change your point to the redeem prize by use this function and contact to PRO 1 Global customer service.
Wallet
User can top up the money to his/her wallet account by inquiry to PRO 1 Global customer service. User have to request pay slip from PRO 1 Global customer service to recheck with top up balance in your account. User can add top up by scanning code or type code from gift card. In addition, after user scan or type code of that gift card, that gift card value will transfer to your account and that gift card can't use anymore. If user would like to pay by wallet, user have to type how much value would like to pay for generate QR code. Then user show your mobile screen to scan at POS to pay.
E-Coupon
We provide this E-coupon function for support and offer special benefit for member customer who using member application only. So, we deeply invite our member customer to download and use this application to get more benefit than using physical member card. User have to understand that each e-coupon has an expired date. So, please use that e-coupon before expire. Each user won't get same offer e-coupon accordingly to PRO 1 Global Home Center criteria.
User Profile
We suggest to user to update his/her profile to correct information to get the best offer benefit but some information with relate about privacy and account id, we don't allow user to change information in application such as birth day, email and phone number. So, if user would like to update or change information. User can contact to PRO 1 Global customer service and verify your identity for changing it.
PRO 1 Global Member Application Usage
We doesn't commit or guarantee that this application won't be shown any errors. So, if user find any errors, please feel free to contact our PRO 1 Global team via customer service counter, PRO 1 Global Facebook page or PRO 1 Global hotline. We will try as fast as we can to correct that error and solve it. During member application on process to upgrading the version. Sometimes might be stop running temporary or running slow but we will try to announce and let user know in advance. We don't take responsibility according from the problem of internet connection and mobile device.
Privacy and protection
We will keep user data as a secure and utilize the data for support user to get more convenience and offer, we intend accordingly with the Data Protection Act of Myanmar.
Contact us
If user have any query about PRO 1 Global Member Application, please feel free to contact to us.
